So Lisa came for an interview, this was back in ooh
September 2013 now. Reach had moved out
of the kitchen and I rented an office in a posh Regus – it was great, we didn’t
have any windows or employees but it had a proper desk and no cat to get in the
way.
Lisa arrived, all purple hair and piercings but quietly
demur and strangely conservative if you looked past the rings in her lip (sorry
Lis x!!). Am bringing Lisa into this as
she has been laughing at me over the desk divider for long enough. Coming in as a temp to perm, Lisa hit perm in
Jan 14 and has propped me up (and occasionally dropped me in it) and is
generally fab to work with. The funny
thing now is that she is our client manager and so clients clearly build up
this vision of helpful, intelligent and capable persona and when they come into
the office they clearly have a little step back! Anyway, we are all different,
we are all unique and expression is all part of vision and passion.
Let’s face it, you can’t make 100 calls a day and not be
passionate, you need edge! She has many
talents, one of which is being able to sing (which I can’t, so my daughter
tells me and to anyone who will listen) and she has managed to find over 5000
followers on twitter – think she should be writing this!
So, She (aka Lisa) rang in today, car won’t start – that old
chestnut. So have called her to say that
under no circumstances yet can we justify a company car so hurry up and get in. Which leads me to ask another age old question,
to be flexible or not in the work force? I think that this is so key to all of
us. We need that flexibility for life’s
random events and we all need support when things go wrong and are out of our
control. It is a difficult act to
balance when you have a small team and clients on day rates, how to manage
them, what to shift around and when to be upfront about the challenges that
come in each day.
Providing a service that is relied upon by your clients
means that the decision to come clean when the vision of the duck gliding
calmly on the water is counter acted with the feet paddling so hard under the
water that a mini tsunami has been created in the duck pond, is essential!
Honesty and integrity I think are the answer. Also, understanding on all parties.
So, back to windows, our goal back in 2013 was to get
windows, not just internal glass windows (that was move 2) but proper opening
windows that allowed sunshine in and the ability to daydream at the rugby
players working out across the road…… goals, it’s all about goals.
We are now proud to boast a wonderful selection of windows
that all open, function as they should and allow us to enjoy the pleasures of
the weather outside. With this growth,
which we believe has be borne through hard graft, a stroke of luck, the
integrity of people in our team that are valued and a lot of paddling. We look forward to more goals – perhaps Lisa,
this could be company cars who knows? Let’s be innovative build our vision
together.
Now, where is Lisa???
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